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Shipping

We offer free shipping on all domestic (US) orders over $150 to the 48 contiguous states. If your order does not qualify for free shipping we offer $8 flat rate shipping. All packages are shipped using USPS. Shipping to P.O. Boxes is also available.

Orders are processed Monday through Friday. Please note that orders placed on weekends and holidays will be processed the following business day. Please allow up to 1-2 business days for your order to be processed.

Once we ship your order you will receive a shipping confirmation email containing your tracking number. Once you have your tracking number you can check the shipping status by clicking the "Track Package" button or you may visit the shipping carriers website and enter the tracking number.

At this time, we are unable to cancel or make changes to an order once it has been placed. If you are not satisfied with your order, you may return it back to us for a full refund.

If you think your package has been lost or stolen, please email customercare@closetaccess.com with your Name and Order Number and we will get back to you as soon as possible.

DOMESTIC (US) SHIPPING:

  • Priority Mail - 2 business days
  • Priority Mail Express - 1 business day

Alaska, Hawaii, and Puerto Rico:

  • Priority Mail - 3 business days
  • Priority Mail Express - 2 business days

*Rates are calculated during checkout based on weight and destination. Actual times may vary depending on destination and selected method.

INTERNATIONAL SHIPPING:

  • Priority Mail International - 6-10* business days
  • Priority Mail Express International - 3-5* business days

*Rates are calculated during checkout based on weight and destination. Actual times may vary depending on destination and selected method.

Please note that all international orders may be subject to duties and taxes, and are the responsibility of the receiver. Please check your local customs website or contact your local customs office for more information. Please note that a signature may be required upon delivery. Also, you may be required to contact your local post office to arrange for delivery.

ALL INTERNATIONAL ORDERS ARE FINAL SALE. We do not accept returns or exchanges.

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