We accept returns on items in the original condition within 10 days of the delivery date. All items must be unused, unworn, and undamaged with all tags attached for a full refund (minus shipping costs) and include the return form. Any returns received after the 10 day period are ineligible for return and will be automatically shipped back to the customer.
Please note, there is a 15% restocking fee for international orders that are returned back to us due to a package being refused, an incorrect address or an unclaimed package. Original shipping costs are non-refundable.
We do not offer exchanges. If you would like a different item(s), please place a new order and return any unwanted items back to us.
If you receive a damaged or incorrect item(s), please email us immediately at email@example.com. Please include your first and last name, order number, a short description and photos of the item(s) so that we can resolve the issue as quickly as possible.
Complete the return form and package all unwanted items securely. We recommend using an insured shipping method and keeping the tracking number for your reference. We are not responsible for any customer returns that are damaged or lost in transit back to us. Please note, return shipping costs are non-refundable.
Once we receive your return, please allow 3-5 business days for your return to be fully processed. You will receive a refund notification email once your return has been processed. Please allow additional days for your refund to post to your account. Refunds will be credited to the original form of payment (minus shipping costs).
Promo codes only apply to full price items. Limit one promo code per customer. All promo codes expire at 11:59 PM EST on the date stated in the promotion. Promo codes cannot be combined or applied to previously purchased items.
All international orders, sale items, e-gift cards and items purchased with a discount or promo code exceeding 10% off are FINAL SALE and are not eligible for a refund, exchange, or store credit. Should you have any questions, please contact us prior to placing your order.